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Staff, QR ordering and cash-ups

Give each member of staff their own PIN, let customers order from their table with a QR code, and check your cash at the end of each shift.

Staff and PINs

1Add your staff

In the back office open Staff.

The Staff page with names, manager tick boxes and PINs
  1. Press + Add staff member.
  2. Type their name and a PIN of 4 to 6 digits. Each person needs a different PIN.
  3. Tick Manager for people who may open Settings, void orders, give discounts, close shifts and print the end of day report.
  4. Press Save staff. The tills get the change within a minute.

A saved PIN shows as unchanged; it is never shown again. To change it, type a new one and save. To remove someone, press Remove and save.

Good to know
Every sale records who made it, so you can see sales by staff on the Dashboard.

QR table ordering

2Switch on QR ordering

Customers scan a code on their table, choose from your menu and pay on their phone. The order arrives on your till with a beep and prints in the kitchen.

In the back office open QR ordering.

The QR ordering page with settings and QR codes
  1. Tick Take orders from QR codes.
  2. Table numbers: for example 1-12, 20, Bar. You get one QR code for each.
  3. Message on the menu (optional): for example Kitchen closes at 9pm.
  4. Payments: start with Test mode to try it without real payments.
  5. Press Save.

3Take real payments with SumUp

Customers pay by card, Apple Pay or Google Pay through your own SumUp account. The money goes straight to you; AJJA POS never holds it.

  1. In SumUp, open Settings → For developers → API keys and create a key.
  2. In QR ordering, set Payments to SumUp.
  3. Enter your SumUp merchant code and paste the API key, then press Save.
Important
The API key is stored encrypted and never shown again. Make a test order of a small amount before you put the codes on the tables.

4Print the QR codes

Press Open printable QR codes, then Print. Put each code on its table.

A sheet of QR codes, one per table, each with the shop name and table number

Paid orders appear on your counter till and print on your kitchen printer. A till must be switched on and connected to receive them.

Good to know
QR orders use your eat-in prices. Products that are not on sale are hidden.

Shifts and cash-ups

5Open a shift with a float

On the counter till, the first person to log in is asked how much cash is in the drawer to start with (the float). Type it and tap Open shift.

You can also open a shift later from the Orders screen: the panel at the top shows today's sales, the shift and the buttons Open shift and Open drawer.

6Close the shift and cash up

  1. At the end of the day a manager opens Orders on the till and taps Close shift & cash up.
  2. Count all the cash in the drawer, including the float, and type the total.
  3. Tap Close shift. The cash-up report prints.

Managers can also tap Print end of day report for the day's totals.

Good to know
Waiter phones set to cash handled by the counter till have no float and no cash-up: their open tables are paid at the counter.

7Check cash-ups in the back office

Open Cash-ups to see every shift: the float, the cash expected from sales, what was counted, and the difference. Red means cash is short, orange means there is more than expected.

The Cash-ups page listing shifts with float, expected, counted and difference

Open Orders to look up any sale: tap an order to see its items, payments and who served.

The Orders page listing orders with time, till, type, staff and total